Refund policy

Applicable refund policy

GTA 6 hub sells the optional VIP Pass through Paddle, our Merchant of Record. Purchases are subject to Paddle’s Refund Policy and Paddle’s Buyer Terms, including applicable consumer cancellation and refund rights. We do not impose a “no refunds” or “all sales final” rule.

How to request a refund

Visit paddle.net to contact Paddle about your purchase. Use the email address associated with the order and your receipt or transaction reference so the purchase can be located. Paddle handles the request, eligibility assessment, and refund processing under its policy and applicable law.

Cancellation is different from a refund

The VIP Pass renews monthly unless canceled. Request cancellation through Paddle to stop future renewal. Ordinary cancellation leaves VIP benefits available until the end of the period already paid for. Cancellation alone does not automatically refund a previous payment; submit a separate refund request if needed. Refunds and payment reversals may affect access under the applicable buyer terms.

Problems with your purchase

If you notice an unexpected charge, a duplicate purchase, or missing paid access, contact Paddle support with your purchase details. Do not share full card numbers, passwords, or login codes.

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